COVID-19: Services and Facility Updates from Library Staff

Monday, May 18th: Update on Library Move & Re-Opening
The library is moving into the new addition starting May 18th! This is part of the Phase 1 of our expansion/renovation of the library facility. 
 
Once the library staff has moved and settled into the new addition, we plan on re-opening our outdoor dropbox at our new 5th Ave. entrance and will reinstate curbside service as Part 2 of our phased re-opening plan. We will announce the reinstatement of curbside service and the acceptance of incoming materials on our website, social media pages, and in the DeWitt Observer
 
If you have any questions, comments, concerns, please contact the library at 563-659-5523 or by emailing fbwclib@dewitt.lib.ia.us 
 

Monday, March 30th: Curbside Pick-Up ending
For the safety of library staff and patrons, the library has made the difficult decision to discontinue curbside pick-up after Tuesday, March 31st. After 5pm on Monday, March 30th the dropbox will be closed. All materials checked out to library patron accounts will be extended to May 4th. 
 
Thank you for your understanding. Please be safe, and we look forward to seeing all of our library patrons soon!
 

Monday, March 23rd, 2020: Need a New Library Card?
Has it been a long time since you last used your library card? Or regretting not getting a card before the shut-down? No worries! 
 
Simply call the library at 563-659-5523 and sign up for a temporary card over the phone! Staff will give you online credentials over the phone mail you a physical card the next business day.
 
Temporary cards will only be valid through May 4th. Should you choose to extend use of your card, simply stop by the library after we re-open and bring proof of your residency and a photo ID (a driver’s license or passport would be sufficient, or if your photo ID does not have your current address, please bring a piece of mail postmarked within 30 days, a lease agreement, etc.)
 

 
Wednesday, March 18th, 2020: Information about Curbside Pick-Up
 
Starting March 23rd, the Frances Banta Waggoner Community Library is offering curbside pick-up for library materials during our closure to help prevent the spread of COVID-19.
 
Library users are encouraged to place holds on books, DVDs, audiobooks, etc. through the library’s online catalog or via phone/email. Tutorials on how to place reserves through the catalog have been posted on the library’s Facebook page.
 
Between the hours of 3pm-5pm, Monday through Friday, library patrons can call (563)659-5523 and staff will run materials out to our customers and place materials in the back seat or trunk of their car, depending on patron preference. During our closure, we will increase our DVD check-out up to 10 DVDs per household, and up to 3 video games per household. All due dates will be extended for 30 days.
 
Curbside pick-up is for hold items only. To help minimize person to person contact, library staff asks that if patrons have items to return, to please place all items (including DVDs) in the library’s outdoor dropbox before or after library staff drops off materials to vehicles.
 
The library’s top priority is the safety of our staff and library users. Any incoming AV materials will be thoroughly sanitized upon return, and library books/magazines will be separated into their own quarantine for seven days before being made available to the public again. If the library starts to run low on cleaning supplies or feel we cannot sufficiently disinfect materials, they will temporarily taken out of our collection. If any households have extra sanitizer wipes or spray, the library would be grateful for any cleaning supply donations.

Questions? Call the library at 563-659-5523 or email fbwclib@dewitt.lib.ia.us


 
Tuesday, March 17th, 2020
The health and safety of our library users and staff are our top priority. As a safety precaution amid concerns regarding the spread of COVID-19, the City of DeWitt has decided that the DeWitt Library will be closed, for at least 4-weeks, starting Wednesday, March 18th.
 
We understand the need and want to provide services and information for our community in mandated or self-quarantine. Starting Monday, March 23rd, the library will provide curbside service for our patrons during our closure. More information about curbside pick-up will be shared later this week. All due dates for library items will be extended for 30 days and there will be no penalties for overdue items during our closure. If you would like to return materials before we re-open our doors to the public, the outdoor dropbox, located next to our front doors, will remain in service for ALL library materials (DVDs included). Staff will still answer phones and email Monday-Friday from the hours of 10am-5pm should you need troubleshooting assistance to access your online library account, our digital library, etc.
 
We thank you for your understanding a patience during this time. Please check the library’s website and social media pages or call 563-659-5523 for any updates.
 
For reliable resources and updates regarding COVID-19, the library recommends the following websites:
 
General Resources on Coronavirus